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Uber 5/14/18

Say Goodbye to Surge Pricing Forever With This 1 Uber Feature

Uber Scheduled Rides With Upfront Fares and No Surge Pricing

by Chelsea Adelaine Hassler

Uber 5/07/18

From Divorce Papers to Diamond Grills, the Most Insane Things Left Behind in Ubers Last Year

Uber Lost and Found Index 2018 Items Riders Forgot in Cars

by Chelsea Adelaine Hassler

Flickr user Jeremy Noble

Uber 3/16/18

19 Uber and Lyft Secrets, Straight From an Anonymous Driver

by Lauren Levy

Flickr user Kārlis Dambrāns

Uber 2/27/18

Say Hello to Uber Express Pool, the Quickest (and Cheapest) New Option For Your Commute

by Chelsea Adelaine Hassler

Uber

Find Your Happy 2/27/18

30 Life Lessons Given by Cab Drivers

by Nicole Yi

StockSnap / Tobias Zils

Halloween 2/08/18

Here's How to Make Multiple Stops in Just 1 Uber Trip

by Chelsea Adelaine Hassler

Uber

Uber 1/07/18

Exclusive: How Americans Rang In the New Year, According to Uber

Exclusive Uber Usage Data From New Year's Eve 2017

by Chelsea Adelaine Hassler

Uber 12/21/17

11 Things Your Uber and Lyft Drivers Wished You Knew — Before Getting in Their Cars

Just because you know how to open the app on your phone and request an Uber or Lyft doesn't mean that you're a pro — or even a well-liked passenger. Once you get out of the car, drivers talk, and there are many things that riders have in common: they make the same car-service "mistakes."

We chatted with 13 different Uber and Lyft drivers who, with the promise of anonymity, got real about the most annoying things passengers don't know and what they want riders to learn before requesting their next pickup. From simple assumptions to serious faux pas, find out what these strangers hope you know when you get in their personal cars . . . unless you want to be one of those riders.

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1. Their cars aren't magical. Four-passenger vehicles will only fit four people. Period.

2. Don't be rude, and you'll get picked up faster.
If your rating falls below 4.5, many drivers will be hesitant to pick you up, and it will take longer for the app to match you.

3. Don't just look for their cars — be aware of where you're standing.
Especially in crowded cities or on busy streets, don't wait in a ridiculous spot that makes it impossible (or dangerous!) for them to stop to get you. "I had a guy refuse to cross the street for me. We yelled back and forth, and I let him know in no uncertain terms that I wouldn't be picking him up in a clearly marked 'BUS ONLY' lane. He became more and more belligerent until I told him to hang on a second, got my phone out of the car, and had him watch me cancel and get the fee," a driver said.

4. You have until 30 days after a ride to give a tip, so "forgetting" isn't an excuse. "To tip your driver using the app, you must download the updates. I've learned that most passengers haven't updated, so I remind them and share that they have 30 days to tip. Guess what? I'm getting several tips days after completing rides."

5. All laws still apply — including car seats and open containers.
Their cars aren't a place to extend your pregame or get the party started, and little ones need their car seats at all times (and, no, your lap doesn't count). "No parent is ignorant of car seat laws; I hate it when they argue about it."

6. They are driving you in their family car.
So please just respect it!

7. Age really does matter.
"No one under 18 is allowed to use the service unless someone 18 or over is riding with them, so please don't allow your 12-year-old to have an Uber account."

8. The driver has to pay for everything, so don't be a jerk.
"Some passengers actually believe that Uber provides things for drivers, like our phones or GPS, or that they pay for the gas or repairs," a driver said. "We own our cars and all expenses that come with it. All gas, maintenance, and repairs are all on the driver — Uber and Lyft pay absolutely nothing toward that."

9. Bad things happen when you get too comfortable.
"Sometimes they pass out, and you can't wake them up. We legally aren't allowed to touch them, so we have to call the police when people don't wake up."

10. You, and the person before you, have the power to change a driver's day.
"Be forewarned that there are a lot of very angry and cynical veteran drivers out there that have been burned by these companies and by passengers who behaved badly."

11. Only request an Uber Pool or Lyft Line when you're actually OK with sharing your ride.
Passengers not knowing what they're getting into before requesting shared rides are a big problem for drivers. "Many passengers don't understand how it works, and they get angry when you have to pick up another passenger or if the passenger picked up after them is dropped off first," a driver said. "Sometimes passengers don't respect other passengers and are loud or disrespectful. People end up getting mad at the drivers, and their ratings go down because of it."

by Lauren Levy

Halloween 11/01/17

The Best Halloween Features You Can Find in Your Favorite Apps Right Now

Halloween 2017 on Facebook, Instagram, Lyft, Uber, Snapchat

by Chelsea Adelaine Hassler

Unsplash / Dayne Topkin

Uber 10/07/17

Here's How Lyft and Uber Are Making It Easier to Thank Deaf Drivers

by Ann-Marie Alcántara

Tech Tips 10/06/17

Why This New Feature on Uber Might Make You a Better Passenger

by Ann-Marie Alcántara

POPSUGAR Photography / Sheila Gim

Uber 10/06/17

8 Times We Loved Our Uber App Even More

Why Uber Is The Most Important Phone App

by Lynne Lavelle

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Entertainment
Celebrity Movies TV Music Books Cover Stories 2023 Reading Challenge

Fashion
Fashion News Celebrity Style Street Style Clothing & Accessories Fashion Week Fashion Shopping Planet Style Bridal Edit On the Runway

Beauty
Beauty News Celebrity Beauty Skin Care Makeup Hair Nails Beauty Reviews Beauty Shopping All the Range

Wellness
Fitness Nutrition & Food Health Sex & Relationships Astrology Identity Wellness Shopping In Our Own Right Re:PRESENT

Family
Parenting Pregnancy Babies Toddlers Back to Fuel Study Haul

Must Have
Celebrity Style Fashion Shopping Beauty Shopping Home Shopping Tech Shopping Parenting Shopping Wellness Shopping Fitness Shopping Perfectly Personal

Juntos
Entertainment Fashion & Beauty Wellness Jefa My Way Inyecciones Edit

Video
Entertainment Fashion Beauty Class Fitsugar Food Dance Fitsugar

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Power Your Happy

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